AI Concierge
A conversational AI concierge that greets people, answers their questions and points them where they need to go. On a kiosk, a screen, or in the browser. In any language, every hour you are open.
Most visitor questions are the same ten questions. Where is it, when does it open, do I need to book, what is included, how do I get there, can you hold my bag. A virtual concierge answers all of them instantly, in the visitor's own language, without a queue and without pulling a member of staff away from the work only a person can do.
The difference between this and a touchscreen FAQ is that people talk to it. They ask follow-up questions. They ask the awkward version of the question they were embarrassed to ask a human. And because it is a character rather than a menu, they remember the interaction.
Check-in guidance, local recommendations, restaurant hours and booking help at 2am, when the desk is one person.
Product guidance, stock and sizing questions, and a branded character that turns a wayfinding screen into an experience.
Orientation, ticketing and exhibition context, and optionally a historical figure who can answer for themselves.
Thousands of people asking the same directions at once, handled in parallel across every screen on site.
An AI receptionist that greets visitors, notifies hosts and handles sign-in without a tablet form.
Walk a visitor through specifications, configurations and availability, with the character pointing at what it is describing.
Most products sold as an AI concierge are a chat widget with a face pasted on, or a generated video loop that repeats its gestures once a conversation runs past a minute. Ours is a real-time 3D character: it has a body, it holds a room, and it keeps behaving like itself in minute three.
Talk to us about your venue See the characters we have built
The fastest way to judge whether this fits your venue is to talk to a live character for a minute. Our Charles Darwin demo is the same technology pointed at a museum instead of a front desk: a real-time 3D character standing in a space you can look around.
Digito builds AI concierge and virtual concierge characters for hotels, retail, museums, stadiums, offices and visitor centres. Each one is a photorealistic, real-time 3D digital human connected to the systems that hold your answers, deployed to a kiosk, a video wall or the browser, and available in every language your visitors speak.
If you are comparing an AI receptionist, a digital concierge or an interactive kiosk avatar, the question worth asking is what the character does after the first minute. We wrote about exactly that, or tell us about your venue and we will tell you honestly whether this is the right fit.
Tell us about your project. Whether you have a fully scoped brief or just an early idea, we are happy to talk through what is possible, what it would take and whether Digito is the right fit.
You can also book a 30-minute live demo and see a real Digito avatar in conversation. No slides, no recordings. A live digital human on the call.
Marlon replies personally to every inquiry
